Account Supervisor

Birmingham, UK

Job description

Join FX Paymaster as a Customer Services Representative and embark on an exciting career in the world of forex and international payments! We are seeking an exceptional individual who possesses a unique blend of skills and characteristics to deliver outstanding customer service. If you have a passion for finance, excellent communication abilities, and a drive to succeed, this is the perfect opportunity for you. As a Customer Services Representative at FX Paymaster, you will be responsible for handling customer inquiries and dealings related to forex and international payments. Your knowledge or exposure to these areas will be highly beneficial, allowing you to provide accurate and insightful assistance to our valued clients. Don’t fret training will also be provided. We are looking for a proactive individual who thrives in a fast-paced environment. Your ability to stay one step ahead, anticipate customer needs, and provide timely solutions will be crucial to your success in this role. Additionally, your excellent communication skills will shine through both written communications, as you craft professional emails, and verbal communication, as you provide clear and concise responses over the phone. Computer literacy is a must for this position, as you will be utilizing various Microsoft products to perform your daily tasks. A solid understanding of these tools will enable you to navigate our systems seamlessly and provide efficient support to our customers. Working well under pressure is a key attribute we seek in our Customer Services Representative. As part of a dynamic team, you will encounter challenging situations that require quick thinking and problem-solving skills. Your ability to remain calm, composed, and focused during high-pressure moments will set you apart. At FX Paymaster, attention to detail is paramount. We are seeking a stickler for detail and administrative accuracy, ensuring that every customer interaction is handled meticulously. Your keen eye for numbers and administrative tasks will be essential in maintaining our high standards of service.

Employment Type


Salary amount


Start date


Soft skills

Time Management (3-5 years)

Collaboration (3-5 years)

Reliable (3-5 years)

Courageous (3-5 years)

Hard Skills

Amazon Web Services (3-5 years)

Microsoft Products (3-5 years)

Forex trading (3-5 years)

Report writing (3-5 years)