Tech Client Relations

Birmingham, UK

Job description

Role Brief: We're on the hunt for a Client Relations Specialist who will take charge of nurturing robust relationships with our top-tier clients. You'll serve as the go-to liaison for these clients, ensuring their requirements are met and they remain satisfied with our services. You'll also coordinate closely with our in-house teams to make sure projects are executed on time and meet client expectations. Key Duties: • Cultivate and sustain robust relationships with top-tier clients • Serve as the primary contact for clients, fulfilling their needs • Spot and seize opportunities for account growth and expansion • Coordinate closely with in-house teams to ensure projects meet client satisfaction • Furnish regular updates and reports to management on account activities Essential Hard Skills: • Prior experience in a Key Account Manager role or similar • Robust sales and negotiation abilities • Exceptional communication and interpersonal skills • Comprehensive knowledge of the software development lifecycle • Capacity to analyze data and make informed decisions Essential Soft Skills: • Relationship cultivation and management • Customer-centric mindset • Collaboration and teamwork • Adaptability and flexibility • Solid organizational and time management skills Salary Range: The salary range for this Client Relations Specialist role in the London falls between £42,000 and £62,000 per year, contingent on experience and qualifications.

Employment Type


Salary amount


Start date


Soft skills

Customer focus (3-5 years)

collaboration (0 years)

Team-work (0 years)

Adaptability (0 years)

Flexibility (0 years)

Organisation and Planning (0 years)

Effective Time Management (0 years)

Hard Skills

Key Account Management (3-5 years)

Direct Sales (3-5 years)

Software Development Life Cycle (SDLC) (0-2 years)

analyze data (0-2 years)